Why Do My Parent Child Products Upload Properly on Amazon
Troubleshooting Amazon Errors:
Updating Amazon's Product Catalog
Creating Offers and New Products
Feeds: A Better Manner
The DataFeedWatch Solution
How to Identify Amazon Errors
How to Fix Mutual Amazon Errors
Permissions Errors
General Description Errors
Image Errors
ASIN / ID Errors
Summary
Updating Amazon's Production Catalog
Amazon's catalog includes products added by sellers, vendors, and Amazon. In order to sell your product on Amazon, you need to add an particular to Amazon's catalog or create an offer for an existing particular in the catalog.
Creating Offers and New Products
To create an offer, you need to send Amazon essential information similar price, quantity, shipping details, and your Seller SKU.
When adding a new production to Amazon's catalog, yous need to transport detailed product information:
- championship, description, bullet points,
and technical attributes like:
- weight, size, and color.
If yous create a new product, Amazon will assign it an ASIN which is unique to each product.
It'southward possible to provide Amazon the information for each product manually through its web-based admin panel. Alternatively, yous tin can fill out and upload Excel-based file templates. Both are a bully place to brainstorm as a new seller but are time-consuming and difficult to scale upwardly.
Feeds: A Amend Way
The optimal way for professional person sellers to ship Amazon information is through an automated feed. Feeds assist sellers manage hundreds or fifty-fifty thousands of products easily and systematically. A feed pulls source data from your eCommerce shopping cart or backend system and sends it to Amazon. Any changes in the source data tin can be communicated automatically to Amazon.
The manner information appears in your source information often isn't suitable or optimized for Amazon. When looking for a feed solution provider, look for features that permit you to hands manipulate the source data earlier information technology'due south sent to Amazon.
You lot'll desire the ability to adjust data to see Amazon's requirements and optimize it for Amazon-specific SEO and conversion characteristics. Without intelligent control over your feed, y'all chance generating feed errors and low performing products due to poorly managed information.
The DataFeedWatch Solution
DataFeedWatch's Amazon feed solution has a powerful rule-based mapping engine that allows you to tailor production attributes before they're sent to Amazon. In addition, our integration includes Guild Management which allows yous to sync orders between Amazon and your shopping cart. These functionalities help sellers grow their businesses by automating routine eCommerce workflows.
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How to Identify Amazon Errors
Amazon aims for high-quality product descriptions and maintains strict requirements for data sent to the marketplace. When a feed fails to meet those requirements, Amazon uses codes to communicate errors to sellers.
Mutual errors stalk from improper formatting, invalid data, missing data, lack of permissions, and many other issues. Agreement Amazon'south error codes and how to prepare them is disquisitional for creating a healthy product feed.
Each time y'all send a feed, Amazon generates a feed processing study. You tin can access the report inside of Amazon Seller Central or by electronic mail if you've opted-in. Your feed solution provider might besides brandish the study within their platform.
Amazon feed processing report contains:
- an original tape number,
- SKU,
- error code,
- fault type,
- mistake message
You'll use the error code to find reference documentation (like ours listed beneath) that will help y'all understand why the error occurred and help you create a programme of activity.
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How to Fix Common Amazon Errors
Permissions Errors
Amazon Error 8026: Not Authorized to List Products in Category
Sure brands, ASINs, categories, and sub-categories crave approval before yous can kickoff selling. You'll receive mistake 8026 when you submit product data for a category or sub-category that you're not authorized to sell in.
Here are categories requiring approval from Amazon:
- Automotive & Powersports,
- Collectible Coins,
- Amusement Collectibles,
- Fine Art,
- Music,
- Sports Collectibles,
- Video,
- DVD & Blu-ray,
- Watches.
Some categories are open at the top level just contain sub-categories that crave approval. Furthermore, come categories like Toys & Games require seasonal approvals.
How to fix Amazon Fault 8026:
To ready the fault, y'all must asking approval from Amazon. Here are Amazon's instructions for applying for approval within your Amazon Seller Central account:
- From the Inventory carte, select Add together a Product.
- Search for the item that you want to sell.
- In the search results, click the Listing limitations apply link adjacent to the item.
- Click the Request Approval button to brainstorm the awarding procedure.
- To cheque the status of an application, return to the Add a Product tool and click the Manage your selling applications link.
Amazon Mistake 8059: Restricted Item
Amazon controls permissions for some private ASINs. When y'all endeavour to send data to Amazon for a restricted product before you take approval, you lot'll become mistake 8059. Products that have been recalled past the manufacturer, have a loftier chance of apocryphal, or have a high number of reported issues may become restricted.
How to fix Amazon Fault 8059
The process for fixing individual product permissions is the aforementioned as for categories. Here are instructions for applying for approval within your Amazon Seller Central account:
- From the Inventory menu, select Add together a Product.
- Search for the item that you want to sell.
- In the search results, click the Listing limitations apply link next to the item.
- Click the Asking Approval button to begin the application process.
- To check the status of an application, return to the Add a Production tool and click the Manage your selling applications link.
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General Clarification Errors
Amazon Fault 90117: Product Clarification Exceeds the Character Limit
Amazon limits the length of some product attributes. You'll receive error 90117 if the data you lot sent to Amazon exceeds the character limit for a specified attribute.
How to Ready Amazon Mistake 90117
- Check the number of characters allowed for a specific field by downloading the corresponding category-specific inventory file from the Add together Products via Upload section of your Amazon Seller Primal account.
- Then check the Accepted Values column on the Data Definitions tab.
- Inside your feed, adjust the number of characters to fit the accustomed graphic symbol limit.
Here is the maxiumum number of characters allowed for common fields:
- Product Proper noun - 200 characters
- Product Description - 2000 characters
- Key Product Features - 100 characters
- Brand Name - l characters
- Model Name - 50 characters
- Model Number - forty characters
- Manufacturer Office Number - forty characters
For DataFeedWatch users, the application knows the character limits for Amazon product attributes and will automatically truncate inputs based on Amazon's requirements. At any time, yous tin utilise regular expressions (rules that perform operations on inputs) to trim your source data down to a certain number of characters.
Begin by navigating to the Map Fields page of your Amazon template and follow the steps below:
- Find the Amazon attribute y'all desire to truncate
- Click on Edit Values
- In the popular-up, cull Supplant unmarried value under Mapping Type
- Select the use regexp checkbox
- Enter the follow regexp cord into the first Input field (where x is the number of characters from the left):
- ^(.{x}).* - Enter the follow regex cord into the showtime with field:
- $1
Don't forget to save your changes. You can check the results by clicking the Preview button.
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Amazon Fault 90122: Product Description Contains HTML
Amazon does not support HTML tags. Error 90122 occurs when the data you lot transport to Amazon contains HTML.
How to fix Amazon Fault 90122
For the product receiving the mistake, check the fields in your feed that are likely to contain HTML (eg. product title, description, and bullet points). Remove any HTML and resubmit your feed.
For DataFeedWatch users, you can remove HTML from your source data by using regular expressions. Begin by navigating to the Map Fields folio of your Amazon template and follow the steps below:
-
Notice the Amazon attribute you want to truncate
-
Click on Edit Values
-
In the pop-up, choose Remove single value under Mapping Type
- Select the utilize regexp checkbox
- Enter the follow regexp string into the offset Input field <[^>]*>
Don't forget to save your changes. Y'all tin can check the results by clicking the Preview button.
Pro Tip: While Amazon states that they don't provide support for HTML tags at all, there are a few small unpublished exceptions. The chief product description field does allow these basic HTML tags:
- Bold Text <b></b>
- Line Suspension <br>
- Paragraph <p></p>
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Amazon Error 8016: Not Plenty Production Data to Create Variation Relationship
A variation relationship is a connection between parent and child products on Amazon. Take for example a shoe with multiple sizes. The kid products are the specific size variations of a generic parent product.
To create a variation relationship with a feed, yous need to provide the same Variation Theme value (eg. SizeColor, ColorName, SizeName) for both the parent and its child products. For each child product, you also demand to provide the specific variation data (minor, medium, blue, dark-green, etc) related to the Variation Theme.
It'south worth mentioning that when mistake 8016 impacts one product of a product family unit, and it volition stop the whole production family from being created in Amazon.
How to Fix Amazon Error 8016
The most mutual causes for error 8016 are:
- Submitting dissimilar Variation Themes for the parent SKU and its related kid SKUs.
- Missing variation attributes for the variation theme of kid SKUs.
Check that the parent product and its child products have the same Variation Theme (eg. SizeColor). Then check that the child product has values for the relevant variation fields (eg. Color and Size).
There are dozens of Variation Themes and they're specific to the product's category. Check which Variation Themes are immune for your product by downloading the corresponding category-specific inventory file from the Add Products via Upload department of your Amazon Seller Central business relationship. So check the Variation Theme column in the Valid Values tab.
For DataFeedWatch users, the Variation Theme aspect already contains a static list of accepted input values. Begin by navigating to the Map Fields page of your Amazon template and follow the steps beneath:
Find the Optional fields for variants section
Notice the Variation Theme field
Select Add static value in the dropdown
Select an option from the adjacent select static value dropdown
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Amazon Error 99003: Missing Required Value for the Specified Variation Theme
Like error 8016, mistake 99003 is related to product variation data.
Amazon only accepts specific values for variations for each Variation Theme. Each variation (eg. size, color) has a listing of accustomed values (eg. twoscore, 41, red, imperial). If y'all send Amazon data that isn't an accepted value or leave the field bare, and then you'll get error 990003.
How to fix Amazon Error 99003
F irst, check which Variation Theme you've selected for your production. Next check which values are accepted for the variations within that theme.
Check which variation values are immune for your product by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. Open the Valid Values tab and bank check the variation columns that chronicle to the Variation Theme you chose for that production.
For example, if you lot chose Variation Theme = "size-cloth", then the accepted variation values are in the "size_map" and "material" columns of the Valid Values tab.
For DataFeedWatch users, variation attributes contain a static list of accepted values. The process for selecting a static value for variation attributes is the same as for the Variation Theme. See the debugging steps under Mistake 8016.
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Amazon Error 8560: Missing Required Attributes
This error 8560 occurs when your feed has missing or invalid values for the required fields.
Common causes of this error are:
- Invalid values for a specific attribute
- Required fields are missing in the feed
- Product ID does non match whatever ASINs
How to fix Amazon Error 8560
Check which fields are required by downloading the corresponding category-specific inventory file from the Add together Products via Upload section of your Amazon Seller Central account. So bank check the Required? and Accustomed Values columns on the Data Definitions tab.
For DataFeedWatch users, if the production attribute in your selected template isn't visible by default, then you'll need to add it. Click on the Add together Optional Fields button under the Optional Fields section and select from the list within the pop-upwards.
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Amazon Error 99010: Missing or Conflicting Values for Conditionally Required Fields
Fault 99010 occurs when the values for one or more fields in a conditionally related group are missing or in disharmonize. A field is conditionally required when another separate merely related field is populated kickoff.
For example, when Sale Price is populated and then Auction from Engagement and Sale End Engagement must also be populated.
How to fix Amazon Mistake 99010
Make sure that all attributes of a conditionally required group are populated with valid values.
Check which fields are conditionally required by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. And then cheque the Accustomed Values columns on the Data Definitions tab.
Delight note that the Required? column tin can say "optional" for a conditionally required field. The field becomes required just when y'all fill in a split up only conditionally related field first.
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Amazon Mistake 90057: Invalid Values
Like to fault 8560, error 90057 is acquired by invalid values in your feed. This fault happens when you submit a value that is not one of the pre-determined values accepted for a specific field.
For example, if y'all send "Summer" as a value in the Seasons field when the accepted values for this field are "Fall-Wintertime" and "Jump-Summer". The data you submitted makes logical sense, but it doesn't exactly match Amazon'due south valid values.
How to fix Amazon Fault 90057
Check which values are accepted for the field receiving the error by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. Then check the Accepted Values columns on the Data Definitions tab.
For DataFeedWatch users, the field input options comprise a static list of accepted values when applicable. At whatsoever fourth dimension you tin create a rule to overwrite a specific cord into another cord. In the case below, "summertime" is replaced past "spring-summertime".
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Paradigm Errors
Amazon Mistake 20008 / 20009 – Invalid Image Size
Amazon has specific image size requirements. Error 20008 occurs when the image's brusk side doesn't come across the minimum pixel requirement. Error 20009 occurs when the long side doesn't run across the minimum pixel requirement.
How to fix Amazon Mistake 20008 / 20009
You'll demand to resize your images if they don't see Amazon's prototype size requirements.
Check the specific image size requirements by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. Then cheque the Accepted Values column on the Data Definitions tab.
You can besides refer to the style guide for your production category.
Amazon Mistake 20004: Unable to Download the Image from URL
Error 20004 occurs when Amazon cannot download the image from the URL provided. Common causes are that no image exists at the URL or the URL is actually a redirect to the epitome. Other possible causes are server timeouts and server constraints where the prototype is hosted.
How to Ready Amazon Error 20004
- Copy/paste the URL into a web browser. If no image appears, Amazon too cannot admission the image. Yous should provide a dissimilar, valid URL.
- If the paradigm appears, cheque the URL shown in the address bar and compare information technology to the one sent to Amazon. If they are different, and so the URL you submitted is an HTML redirect. You should resubmit using the URL from the accost bar.
- If the image appears, then it'south possible Amazon couldn't access the paradigm at the fourth dimension the feed was sent. This could be due to temporary network or server issues. Endeavor resubmitting the feed.
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ASIN / ID Errors
Amazon Mistake 8541/8542: Product ID Matching Error
Fault 8541 and fault 8542 occur when your production ID (UPC, EAN, January, ISBN) corresponds to i or more ASINs, but the other attributes provided (title, make, color, size, etc.) practise not lucifer the data already collected by Amazon.
Generally, in that location is a 1-1 relationship betwixt product IDs and ASINs. Remember that Amazon but allows i ASIN and production page per unique item. Too, product ID's like UPCs and EANs should be unique for each item.
Amazon volition reject your data if you lot try to create a new ASIN with a UPC or EAN that belongs to an existing ASIN. The aforementioned goes if Amazon believes that y'all want to update an ASIN with values that don't match that production.
Mutual causes of error 8541/8542:
- Reusing UPCs and EANs. Barcodes are expensive and manufacturers may decide to reuse old codes. This is problematic when those codes belong to existing ASINs.
- The production ID sent to Amazon for a particular item is incorrect. For instance, you've erroneously assigned duplicate UPCs to multiple products in your source data.
How to Fix Amazon Error 8541/8542
Check if the ASIN found by Amazon matches the item y'all actually intended to sell.
- If the ASIN and your product lucifer, then employ the ASIN as the product ID instead of your UPC or EAN and resubmit your data.(See instructions below for DataFeedWatch users).
- If the ASIN and your product don't lucifer, and so it'south probable that your source data is incorrect. Make sure that you assigned the right UPC or EAN to that item.
Check if the UPC or EAN attached to the ASIN on Amazon is right.
- Sometimes Amazon'due south catalog contains errors. Use a database similar UPCItemDB or but enter the barcode into Google to see what product belongs to that barcode. If you lot find conflicts with Amazon, and then contact Amazon support.
For DataFeedWatch users, in order to transport Amazon the ASIN:
- The Production ID field input should incorporate your ASIN
- The Product ID Type should exist set to "ASIN"
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Amazon Error 8566 – No ASIN Match and Not Eligible for ASIN Creation
When you successfully submit product information to Amazon, this volition result in either matching to an existing ASIN or creation of a new ASIN.
When you see fault 8566, Amazon cannot match your product information to an existing ASIN and you don't accept the privileges to create a new ASIN.
Mutual causes of this fault:
- You've erroneously assigned the wrong product ID to your item.
- You don't take ASIN cosmos privileges because you're a new seller or you've created too many ASINs inside the last calendar week.
How to fix Amazon Error 8566
Determine if your goal is to 1) match to an existing ASIN or 2) create a new ASIN.
If you lot are trying to lucifer to an existing ASIN, and so double check that the product ID you've sent to Amazon belongs to item that you actually want to sell.
- If your production ID is an ASIN, then search the ASIN on Amazon and meet if the production detail page matches your production.
- If your product ID is a GTIN, and then cantankerous cheque your production against a GTIN database similar UPCItemDB or a build sheet provided by the manufacturer.
If you want to create a new ASIN and you're a new seller, then you'll need to establish a sales history get-go earlier you can create an ASIN. If y'all're an established seller, then you'll need to wait until your ASIN cosmos limit refreshes by waiting a day or more.
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Summary
Sending product information to Amazon is not always an easy task. You can help yourself by using an automatic feed to systematize your workflow. You may encounter feed errors, but hopefully our guide helps you solve the most common problems.
Remember when selecting an automated feed solution, to choose one that lets you lot easily edit your source information. It's of import that you can manage your information so it meets Amazon information requirements and is optimized for Amazon SEO.
DataFeedWatch helps y'all with both. Nosotros have a powerful, rules-based engine for listing products on Amazon listing. Plus we take an Amazon guild management solution. Contact our sales team and find out how we can help yous abound your business concern.
Other Amazon articles yous may find useful:
- What is Amazon ASIN number & how to get it?
- Quick Introduction to Amazon Pricing Strategies
- How to Create the Best Amazon Production Listings
- The Truth nigh Selling on Amazon: 8 helpful Pros and Cons
- Amazon Seller Central Inside Out | The 2020 Definitive Guide
- Ironclad Tips to Win the Buy Box and Sell More on Amazon
- Amazon FBA vs FBM: Which Solution Is Best For Your Business concern?
- How to Optimize Your Amazon Listing for Mobile in 2021
Source: https://www.datafeedwatch.com/blog/amazon-errors
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